Help centre

Shipping from China, made simple

No account to create, no forms to print, no waiting for a quote. You see your price online, book in one tap on WhatsApp and follow your goods live. Here are the answers to the questions our customers ask most.

1

See your price in 1 minute

Pick air or sea, your city and your cartons. The total updates as you type, customs clearance included.

2

Book in one tap

Add your name and address, then send the ready-made message on WhatsApp. You get your tracking code straight away.

3

Track it live

Enter your code (for example kinza65001) on our tracking page to see each step and your ship on a live map.

Getting startedPrices & calculatorBookingTransit timesTrackingGoods & customsPayment & contact

Getting started

What does Kinza Logistics do?

We ship your goods from China to your door. Our team in Yiwu collects your purchases from your suppliers, checks and groups them, prepares the shipping documents and sends them by air or by sea to the Republic of Congo, DR Congo, Gabon, Cameroon, Côte d’Ivoire, Senegal and Mali, and by air to France, Canada and the United States. Customs clearance at destination is included in our prices.

Why is Kinza the easiest way to ship from China?
  • Instant price, online. No waiting a day for a quote: our calculator shows your total while you type.
  • No sign-up. No account, no password, no app to install.
  • Book on WhatsApp in one tap. Your shipment details are written for you; you just press send.
  • Your tracking code immediately. Every booking gets a code like kinza65001.
  • Live map. Follow your container ship in real time, from China to your port.
  • All-in prices. Customs clearance at destination is included, so there are no surprise clearance fees.
  • One team, your language. We answer in English and French, from collection in China to delivery.
Which countries and cities do you deliver to?

Africa (air and sea): Republic of Congo (Brazzaville, Pointe-Noire), DR Congo (Kinshasa, Matadi), Gabon (Libreville, Port-Gentil, by sea), Cameroon (Douala, Yaoundé), Côte d’Ivoire (Abidjan), Senegal (Dakar) and Mali (Bamako, via Dakar or Abidjan).

Europe and North America: air freight delivered to your address in France, Canada and the United States. Sea freight to Paris, Brussels and Vancouver is also available. Your country is not listed? Ask us on WhatsApp.

Do I need to create an account?

No, it is optional. You can get a price, book and track without an account. A free Kinza account adds the history of all your shipments, a notification and an email at every step, and live tracking in one place. Bookings you make from the calculator while signed in are added automatically.

Prices & the instant calculator

How does the instant price calculator work?

Open the calculator and follow 5 short steps:

  1. Choose air freight or sea freight.
  2. Choose the destination country and city, and where we collect your goods in China.
  3. Choose the type of goods and add your cartons: tap a box size (small, medium, large, sack) or type the quantity, weight and size.
  4. Add options if you want them: cargo insurance, door delivery.
  5. Enter your name and delivery address, then book on WhatsApp or send your request.

Your estimate shows the actual weight, the volume weight, the billed weight, the transit time and the total in FCFA or US dollars.

How is air freight priced?

Air freight is priced per kilo of billed weight, which is the higher of:

  • the actual weight of your cartons, and
  • their volume weight: length × width × height in cm ÷ 6,000.

The billed weight is rounded up to the next half kilo, with a minimum of 1 kg. Example: a 40 × 30 × 30 cm carton weighing 4 kg has a volume weight of 6 kg, so you pay for 6 kg. Light but bulky goods are often cheaper by sea.

How is sea freight priced?

In groupage (a shared container, also called LCL) you pay per cubic metre (m³), only for the space your goods take. The calculator uses the higher of the real volume and 1 m³ per 1,000 kg, with a minimum of 0.5 m³. Example: 10 cartons of 50 × 40 × 40 cm make 0.8 m³.

Large volumes can go in a full 20-foot container (about 28 m³) or 40-foot container (about 58 m³). Full containers are quoted case by case: send us your volume on WhatsApp.

What is included in the price?

Included: transport from China to the destination city and customs clearance at destination.

Shown separately in the calculator when they apply: collection outside Yiwu, cargo insurance, door delivery and the vehicle fee for cars to Brazzaville.

Not included: import duties and taxes charged by the destination country.

Is the online price final?

It is an estimate based on what you enter. When your goods arrive at our warehouse in China, we measure and weigh them and confirm the final price before shipping. If your cartons match what you entered, the price stays the same.

Can I see prices in FCFA or in US dollars?

Yes. Switch between FCFA and USD in your estimate at any time. Air freight rates are set per kilo in dollars and sea freight rates per m³ in FCFA; the calculator converts them for you.

Can I ship a car, a motorbike or a tricycle?

Yes, by sea. Choose “Cars & vehicles” or “Motorcycles & tricycles” as your type of goods and pick the vehicle size. For cars delivered to Brazzaville, a vehicle fee of 500,000 FCFA per car is added; the calculator shows it in your total.

Why does the calculator say “On request”?

For a few routes (for example a city without a fixed air rate, or a full container) we quote case by case. Send the ready-made message on WhatsApp and we reply with your price.

Booking

How do I book a shipment?

At the end of the calculator, fill in step 05 “Your details”: your full name and delivery address (phone is optional). Then either tap Book this on WhatsApp, which opens WhatsApp with your full shipment summary ready to send, or tap Send my request and our team contacts you. Either way you receive your tracking code.

Why do you ask for my name and address?

We need them to prepare your shipping documents and to deliver to the right person. They are only used for your shipment and are shared with us only when you press send.

Can you collect from my suppliers in China?

Yes. Collection in Yiwu is free. We also collect in Guangzhou, Shenzhen, Ningbo, Shanghai and other cities; the collection fee appears in the calculator when you choose the city. Your supplier can also deliver directly to our warehouse in Yiwu: the address is on our contact page.

I buy from several suppliers. Can you group my goods?

Yes. We receive the parcels from all your suppliers, check the cartons and group them into one shipment, so you pay for one shipment instead of several.

Transit times

How long does shipping take?

Typical times from departure in China:

DestinationAirSea
Republic of Congo7–10 days45–55 days
DR Congo8–12 days50–60 days
Gabon—45–55 days
Cameroon6–9 days40–50 days
Côte d’Ivoire6–9 days35–45 days
Senegal7–10 days35–45 days
Mali8–12 days50–65 days

For France, Canada and the United States, we confirm the transit time with your quote. Times depend on flights, sailings and customs, and are estimates, not guarantees.

Air or sea: which should I choose?

Choose air for urgent, light or high-value goods: phones, electronics, clothes, spare parts, samples. Choose sea for heavy or bulky goods and large orders: furniture, building materials, machinery, vehicles. The calculator shows both options so you can compare.

Tracking

Where do I find my tracking code?

Your code is created as soon as you book from the calculator. It looks like kinza65001 and appears in your WhatsApp message and on screen after you send a request. Keep it: it is all you need to follow your shipment.

How do I track my shipment?

Go to the tracking page, type your code and tap Track. You see the current step, your destination, and when available the ship’s name, container number, bill of lading or air waybill, and estimated arrival date.

Can I see my ship live on a map?

Yes, for sea freight. As soon as your container is loaded on a ship, the tracking page shows the ship’s live position on a map, with its speed and destination. The position refreshes automatically every few minutes, or tap Refresh. For air freight, follow the steps on the page: your goods arrive within days.

What do the tracking steps mean?
  1. Request received: we have your booking.
  2. Booking confirmed: our team has confirmed the details with you.
  3. Goods received in our China warehouse: your cartons are with us, measured and weighed.
  4. Departed China: the flight or ship has left.
  5. In transit: on the way to your country.
  6. Arrived at destination port / airport.
  7. Customs clearance: we are clearing your goods.
  8. Delivered: collected by you or delivered to your door.
The tracking page says my code was not found. What should I do?

Check the spelling: the code is “kinza” followed by 5 digits, with no spaces. If it is correct, send it to us on WhatsApp and we will check it for you.

Goods & customs

What goods can I ship?

By air: general goods (clothes, shoes, accessories), electronics without batteries, documents and samples.

By sea: general goods, textiles and fabric bales, furniture, building materials (tiles, sanitary ware, hardware), machinery and equipment, electronics and home appliances, solar panels and generators, non-perishable food and drinks, cosmetics and liquids, motorcycles, tricycles and cars.

Are some goods restricted?

Batteries, liquids, cosmetics and powders need our approval before shipping, because airlines and shipping lines have strict rules for them. Send us a photo on WhatsApp and we tell you if and how they can travel. We do not ship illegal, counterfeit or dangerous goods.

Who handles customs?

We do. We prepare the shipping documents (packing list, invoice, bill of lading or air waybill) and handle customs clearance at destination, which is included in our price. Import duties and taxes set by your country are not included; ask us if you want an idea before you ship.

Can I insure my goods?

Yes. Tick “Cargo insurance” in the calculator and enter the value of your goods: the insurance cost is added to your estimate. It covers loss and damage in transit.

Payment & contact

Which payment methods do you accept?

You can pay the way that suits you:

  • Bank transfer
  • Mobile Money
  • Taptap Send
  • Visa or Mastercard card

We send you the payment details on WhatsApp when we confirm your booking and final price.

How can I reach you, and when?

WhatsApp or phone: +86 156 0176 2625. Office: Room 922, 9/F, Financial Building, 112 Huangyuan Rd, Yiwu, Zhejiang, China. Open Monday to Friday 8:00–18:00 and Saturday 9:00–13:00 (China time, UTC+8). We answer in English and French.

Still have a question?

Get your price in one minute, or message us: we reply fast, in English or French.

Kinza Logistics

Air and sea freight from China to Africa, plus air freight to France, Canada and the USA. Based in Yiwu, China.

Destinations

Republic of Congo
DR Congo
Gabon
Cameroon
Côte d’Ivoire
Senegal
Mali
France
Canada
United States

Contact

📞 +86 156 0176 2625
💬 WhatsApp
📍 Yiwu, Zhejiang, China
Mon–Fri 8:00–18:00 · Sat 9:00–13:00 (China time, UTC+8)

© 2026 Kinza Logistics. All rights reserved.